Privacy Policy

Last Updated: August 2026

BlueVoyage.com (“BlueVoyage”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

BlueVoyage.com is operated by Cruzonic FZ LLC, United Arab Emirates. This Privacy Policy explains what information we may collect when you visit BlueVoyage.com, how we use it, and the circumstances in which information may be shared with service providers and booking partners.

1. Information We Collect

Depending on how you use BlueVoyage.com, we may collect information including:

Your name
Email address
Telephone or WhatsApp number
Country of residence
Travel preferences
Preferred destinations
Cruise dates and itineraries
Number of travellers
Information you voluntarily provide through enquiry or contact forms
Website usage and device information
IP address, browser type and general location information
Cookie and analytics information

If additional information is required to arrange or facilitate a booking, you will be informed accordingly.

2. How We Use Your Information

We may use your information to:

Respond to cruise and travel enquiries
Help you identify suitable cruises, itineraries and travel experiences
Facilitate bookings through our travel and booking partners
Provide customer service
Communicate with you regarding an enquiry or booking
Improve BlueVoyage.com and its services
Understand how visitors use our website
Measure the effectiveness of our advertising
Prevent fraud, misuse or security incidents
Comply with applicable legal and regulatory requirements
Send marketing communications where you have consented to receive them or where otherwise permitted by applicable law

We do not sell your personal information.

3. Cruise Lines, Booking Partners and Third-Party Websites

BlueVoyage.com may work with third-party travel providers, cruise lines, travel advisors, affiliate networks, booking platforms and other service providers.

When you select certain cruises, offers or booking options, you may be redirected to a third-party website to complete your booking. Once you leave BlueVoyage.com, the collection and processing of your information may be governed by that third party’s own privacy policy and terms.

We encourage you to review the privacy policy of the relevant booking provider before submitting personal or payment information.

4. Payments and Payment Information

BlueVoyage.com accepts payments directly from customers for cruise bookings and related travel services. Payments may be processed on our behalf by authorized banks, payment gateways, payment processors, or other financial service providers. When you make a payment, information necessary to process the transaction may include:

Your name
Billing information
Transaction amount and currency
Payment method
Booking reference
Information required for fraud prevention, payment verification, refunds, chargebacks, and regulatory compliance Where card payments are processed through a third-party payment gateway, your full payment-card details may be collected and processed directly by that payment provider rather than stored by BlueVoyage.com. We use payment and transaction information only as reasonably necessary to process and administer your booking, issue refunds where applicable, maintain financial and accounting records, prevent fraud, resolve payment disputes, and comply with our legal and regulatory obligations. We take reasonable measures to ensure that payment information is handled securely and work with payment providers that maintain appropriate security standards. BlueVoyage.com does not sell payment or financial information to third parties.

5. Cookies and Analytics

BlueVoyage.com may use cookies and similar technologies to operate the website, understand visitor behaviour, remember preferences, improve performance and measure marketing campaigns. These technologies may include analytics and advertising services provided by third parties. Where required by applicable law, you may be given the ability to accept, reject or manage non-essential cookies. For more information, please refer to our Cookie Policy or cookie settings.

6. Advertising

We may use advertising platforms, including social-media and search advertising services, to promote BlueVoyage.com. Subject to your cookie preferences and applicable law, these services may use cookies, pixels or similar technologies to measure advertising performance and help us show relevant advertisements.

7. Sharing Your Information

We may share information where reasonably necessary with:

Cruise lines and travel providers
Travel advisors and booking partners
Technology and website providers
Analytics providers
Advertising and marketing providers
Customer-support providers
Payment providers, where applicable
Professional advisers
Government authorities or regulators where required by law

We only intend to share information where necessary for legitimate business purposes, providing requested services, facilitating bookings, operating our website, or complying with legal obligations.

8. International Data Transfers

Because cruise travel and tourism are international industries, some of our partners and service providers may operate outside the United Arab Emirates.

As a result, your information may be processed or stored in other countries where permitted by applicable law and subject to appropriate safeguards where required.

9. Data Security

We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and complying with legal, accounting or regulatory obligations.

11. Your Privacy Rights

Depending on the laws applicable to you, you may have rights concerning your personal information, which may include the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Object to or restrict certain processing
Request information regarding how your data is processed

Certain rights may be subject to legal exceptions or retention requirements.

To make a privacy request, please contact us using the details below.

12. Marketing Communications

You may unsubscribe from marketing emails at any time by using the unsubscribe option contained in the communication or by contacting us. Where marketing communications are sent through other channels, you may request that we stop sending such communications. Service-related communications concerning an active enquiry or booking may still be necessary.

13. Children’s Privacy

BlueVoyage.com is not intended to independently collect personal information from children without appropriate involvement or authorization from a parent or legal guardian where required by applicable law. Where information concerning minors is necessary for a family travel booking, it should be provided by or with the authorization of the appropriate parent or guardian.

14. External Links

Our website may contain links to websites operated by cruise lines, booking platforms and other third parties. BlueVoyage.com is not responsible for the privacy practices of those independent websites. Please review their respective privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, partners or legal obligations. The latest version will be published on this page with the revised “Last Updated” date.

16. Contact Us

For questions regarding this Privacy Policy or the handling of your personal information, please contact:

BlueVoyage.com
Operated by Cruzonic FZ LLC
United Arab Emirates

Phone:

Email: info@bluevoyage.com

Website: BlueVoyage.com